FAQ
Frequently asked questions
If you can not find answer to your question in our FAQ, you can always contact us or email us. We will answer you shortly!
To view our courses and upcoming courses, kindly login and take a look Calendar tab.
Should a course you have selected be full, please get in contact with us and we will explore another option.
You will be able to find all details relating to your selected course on our FIREs CENTRA system.
Our courses will include theory and practical assessment.
We will send you an email with instructions on where the course will take place, how to get there and other useful information, one week before your course.
We will be able to issue you with a certificate of attendance after we get assessment result from FRDM.
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and mobile payment options like Apple Pay and Google Pay.
Yes, we take security seriously. We use industry-standard encryption and secure payment gateways to protect your payment information and ensure it remains confidential.
Your credit/debit card will be charged immediately after you complete the checkout process and confirm your order.
Once an order is placed, the payment method cannot be changed. If you encounter any issues, please contact us for assistance.
All our courses can be booked direct on our website.
For our course schedule, please login:
https://app.kobopem-gfa.com/web/site/login
If you would like to discuss an in-company or tailored training course, please contact us.
You will receive your booking notification after your booking has been verified and confirmed. You may check your booking confirmation from your Training tab.
Please feel free to contact us if you have any questions regarding this system or your booking in general.
Payment can be made online by debit/credit card, or by HRDF payment.